Partner with us today to unlock the advantages of our exceptional BPO services!
We have the expertise to elevate your business to new heights.
• 24/7 Customer Engagement: Round-the-clock support to enhance satisfaction.
• Tailored Solutions: Customized to meet your unique needs.
• Data-Driven Success: Optimize performance with insightful strategies.
• Seamless Engagement: Connect effortlessly across all touchpoints.
• Sales Boosting Initiatives: Effective cross-sell, add-on, and upsell strategies.
• Cost-Effective Quality: Delivering exceptional value without compromise.
Right Partner Provides you with a seamless solution!
GlobalCom: Your Essential Outsourcing Solution!
At GlobalCom, we provide best-in-class contact center services, embodying a partnership designed just for you. Our commitment to transparency and client-centric practices sets us apart, allowing us to create tailored solutions that align with your unique needs and objectives If you’re looking for a trusted partner for your business process and call center outsourcing, GlobalCom ensures quality, efficiency, and security. Focus on your core competencies while we empower your success. Elevate your business with GlobalCom—your key to unparalleled solutions and growth!
Your satisfaction is our passion
Customer Service
- Delivering Excellence in Customer Service: Billing, Returns, FAQs, and Beyond
- Enhancing Customer Retention
- Connect with Your Customers Where They Are: Social Media
Medical Support
- Comprehensive range of medical services onshore, offshore and nearshore
- Medical billing
- Healthcare Staffing
- Data transcription
- Insurance verification
- Open enrollment support
Sales and Retention
- Inbound and Outbound Sales Excellence
- Boost Your Sales with Add-Ons and Upsells
- Efficient Booking and Order Management
Technical Support
- Elevated Technical Support
- Advanced Helpdesk Solutions
Virtual Professional Services
- Empowering Your Business with Skilled Virtual Experts
Diverse Expertise at Your Fingertips - Seamless Integration for Maximum Efficiency
Tailored Solutions for Every Project - Reliable Support Across Multiple Domains
Credit and Collections
- Maximizing Recovery with Tailored Credit and Collections Solutions
- Streamlined Accounts
- Receivable Management
Proactive Communication for Timely Payments - Expert Dispute Resolution to Maintain Customer Relationships
Benefits to our Clients
TESTIMONIALS
Frequently Asked Questions
Our pricing is flexible and all-inclusive, with no hidden costs. We offer various options, including hourly rates, per connect minute, per transaction, and incentive-based pricing. We are also happy to discuss hybrid pricing models tailored to your specific needs.
Implementation timeline for a campaign varies based on its complexity and specific requirements. Typically, the process can range from two weeks to two months. During this period, we will assess the unique aspects of your campaign to ensure a smooth and efficient rollout. Our team is committed to working closely with you to address any challenges and optimize the implementation process, ensuring that your campaign is set up for success from the outset. We appreciate your understanding as we tailor our approach to meet your needs effectively.
Our agents undergo a rigorous selection process that includes multiple tests and interviews to qualify for any project. In the Philippines, all of our agents are college-educated and proficient in English, ensuring that they possess the necessary skills and knowledge to meet your needs effectively. This thorough vetting process allows us to maintain high standards of service and deliver exceptional results for our clients.
