We are the outsourcing partner that exceeds your expectations!
Elevate Your Customer Experience Across the Globe
Harnessing 20 Years of Expertise
GlobalCom BPO emerged as a privately owned enterprise, born out of a rich 20-year history in establishing one of the pioneering call centers in the Philippines. Led by a seasoned leadership team with a cumulative experience of over a century in spearheading contact center outsourcing in the Philippines, GlobalCom specializes in providing sales, customer care, receptionist, and back-office contact center programs. With operations spanning onshore, nearshore, and offshore locations, GlobalCom has garnered extensive expertise, serving some of the most esteemed brands in the industry.
Why Choose Us
Delivering Excellence
At GlobalCom, our team of seasoned professionals brings over a century of combined experience in outsourcing, customer care, and call center operations. We have successfully partnered with numerous clients to reduce costs, boost sales, and allow businesses to concentrate on their core activities. Our solutions are custom-designed to meet each client's unique needs, enhancing productivity, lowering recruitment and training costs, and fostering customer loyalty. We specialize in optimizing sales and improving the customer experience, all while maintaining an unwavering commitment to exceptional service. We take pride in providing unparalleled support to help our clients achieve their goals.
Competitive Pricing Tailored to Your Business Needs
We offer highly competitive pricing options that give you the flexibility to choose between domestic, nearshore, and offshore services. Our pricing models include hourly rates, per-connect minute, and incentive-based pricing. We’re also open to collaborating with you to create hybrid pricing solutions tailored specifically to your business requirements.
Optimizing Time for Your Business
Partnering with GlobalCom BPO allows you to leverage industry-leading practices and achieve economies of scale, reducing recurring expenses while enabling a more focused approach to your core business objectives. By engaging with us, your organization can benefit from proficient solutions tailored to your specific needs, all while ensuring the highest quality standards. This strategy not only enhances your overall profitability but also provides the agility and adaptability needed in today’s dynamic business landscape.
Delivering Excellence
Competitive Pricing Tailored to Your Business Needs
Optimizing Time for Your Business
At GlobalCom, our team of seasoned professionals brings over a century of combined experience in outsourcing, customer care, and call center operations. We have successfully partnered with numerous clients to reduce costs, boost sales, and allow businesses to concentrate on their core activities. Our solutions are custom-designed to meet each client’s unique needs, enhancing productivity, lowering recruitment and training costs, and fostering customer loyalty. We specialize in optimizing sales and improving the customer experience, all while maintaining an unwavering commitment to exceptional service. We take pride in providing unparalleled support to help our clients achieve their goals.
We offer highly competitive pricing options that give you the flexibility to choose between domestic, nearshore, and offshore services. Our pricing models include hourly rates, per-connect minute, and incentive-based pricing. We’re also open to collaborating with you to create hybrid pricing solutions tailored specifically to your business requirements.
Partnering with GlobalCom BPO allows you to leverage industry-leading practices and achieve economies of scale, reducing recurring expenses while enabling a more focused approach to your core business objectives. By engaging with us, your organization can benefit from proficient solutions tailored to your specific needs, all while ensuring the highest quality standards. This strategy not only enhances your overall profitability but also provides the agility and adaptability needed in today’s dynamic business landscape.
TESTIMONIALS
Locations
Achieve Excellence Through Commitment to Others
At GlobalCom, we recognize our social responsibility as a service company, and we are committed to making a positive impact in the communities we serve. Through volunteer efforts and charitable contributions, we take pride in giving back to those in need. Throughout the year, we collaborate with local charities, extend support during disaster recovery efforts, and organize fundraising initiatives to benefit not only our employees and their families but also the wider community. Our corporate ethos emphasizes active community engagement, as evidenced by our regular visits to charitable organizations for donations and assistance. Additionally, we commemorate the first week of March as a dedicated week of service in honor of Warren Golden, Sr., a trailblazer in the Philippine Call Center industry and a dedicated philanthropist
Guiding Our Future Through Clear Vision, Purposeful Mission, and Core Values!
To envision an organization centered around its people, prioritizing flexibility, cost-effectiveness, and unwavering commitment to exceptional service for all stakeholders. Our aim is to cultivate a culture that values individuals while upholding the principles of adaptability, efficiency, and continuous business excellence for our clients.
GlobalCom BPO is dedicated to delivering exceptional outsourcing solutions tailored to meet the diverse needs of our clients. With a foundation rooted in over a decade of industry-leading experience, we strive to provide unparalleled service excellence in all contact center functions. Our mission is to consistently surpass expectations by leveraging our expertise and global footprint to drive success for our clients, their customers, and our people.
Our core values are the guiding principles that shape our identity and drive our actions:
- Respect: We honor the dignity and worth of every individual, fostering an environment of mutual regard and appreciation.
- Empowerment: We empower our team members to realize their full potential, encouraging autonomy, creativity, and growth.
- Integrity: We uphold the highest ethical standards in all that we do, demonstrating honesty, transparency, and accountability at every turn.
- Inclusion: We celebrate diversity and promote inclusivity, embracing perspectives from all backgrounds and experiences to foster innovation and collaboration.
- Customer Commitment: We are dedicated to exceeding the expectations of our customers, delivering exceptional value and service excellence with every interaction.
