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Frequently Asked Questions
Our pricing is flexible and all-inclusive, with no hidden costs. We offer various options, including hourly rates, per connect minute, per transaction, and incentive-based pricing. We are also happy to discuss hybrid pricing models tailored to your specific needs.
Implementation timeline for a campaign varies based on its complexity and specific requirements. Typically, the process can range from two weeks to two months. During this period, we will assess the unique aspects of your campaign to ensure a smooth and efficient rollout. Our team is committed to working closely with you to address any challenges and optimize the implementation process, ensuring that your campaign is set up for success from the outset. We appreciate your understanding as we tailor our approach to meet your needs effectively.
Our agents undergo a rigorous selection process that includes multiple tests and interviews to qualify for any project. In the Philippines, all of our agents are college-educated and proficient in English, ensuring that they possess the necessary skills and knowledge to meet your needs effectively. This thorough vetting process allows us to maintain high standards of service and deliver exceptional results for our clients.
