Why Us

• Control capital expense: Release capital that is tied up in your current contact centers for more profitable investment in other areas of the enterprise.

•  Increase Efficiency: In-house solutions create recurring expenses and distract from the company’s core mission. The right outsource partner will provide the benefits of economies of scale and provide the opportunity to leverage industry best practices that increase profitability.

• Optimize Customer Care Metrics: No contact center can maintain perfect staffing levels 24/7. The right outsource partner will help you maintain optimal in-house staffing while outsourcing all overflow calls to skilled agents. 

•  Focus on Your Core Business: Every business has limited resources. Outsourcing can give business leaders back the time to focus on what serves customers, generates income and grows the business.  

GlobalCom BPO provides very competitive pricing with the flexibility to choose between domestic and offshore services. We offer hourly, per connect minute, per transaction, and incentive-based pricing and we are happy to discuss hybrid pricing that fits your needs.

​Globalcom's Team  is the best of the best:
Globalcom's team members join us looking for a career, not just a job.  That mindset allows Globalcom to develop a team that is an extension of our clients' teams. .